T2’s Training Package – Love Your Complaints
Complaints, if not handled properly, can easily destroy customers’ trust in your business – in a matter of seconds. Love Your…
T2’s Very Special Training Packages
In January, T2 launched a customised series of developmental programmes, which will allow L&D Departments to bring our unique, copyrighted programmes…
Eight Ways to Improve Your Emotional Intelligence
There are many different kinds of intelligence, and it’s our job to discover what they are and to integrate them…
Come Out, Come Out Wherever You Are…
Why is it that Customer Service Directors, or Customer Service Managers, can’t be contacted by customers? Isn’t their job to…
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