Key Personality Measures of Tutors And Assessors
In a wide-ranging study of tutors and assessors in a Welsh educational establishment recently, T2 obtained some interesting results. The…
Creating Customer Communication for 10,000 Families
T2 has recently delivered its first pilot course for The Ringley Group – comprising surveyors, solicitors, property managers and customer…
Revolutionising a Contact Centre: Mission Accomplished
About one year ago we began working for the DVLA. The Agency is a monopoly – dealing with all the…
Respect & Courtesy: What They Mean to Customers and Companies
Friday, 4 p.m. We are in our usual training room. Everybody’s excited the working week is coming to an end….
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